Return Policy

Due to the nature of our products we don't expect to see overnight results. We want you to see success, but because that typically happens over the course of several months we do not accept returns for opened products. We're happy to accept returns of any unopened products within 30 days of delivery.

To make a return, please click here!

All products must be returned in their original packaging and in new condition unless already damaged upon original delivery.

If items were damaged or defective upon original delivery we will refund or replace your order, including shipping fees.

Items that are refused or undeliverable are eligible for a refund covering the total amount of products ordered, but the customer will be responsible for both delivery and return shipping costs.

After Silver Fern™ Brand receives a return we will inspect the items and issue a refund, replacement, or credit based on the reason for the return and the condition of the products.

Please note:

-Shipping charges are non-refundable and not refunded in the event of a return.

-All returned order are subject to a 5% restocking fee.

-Open products are final sales only.

-Customers who purchase Redo coverage will have their return labels covered for free